Or you often experience this problem with meetings organized by external parties. That’s why the Join button does not work for external attendees. This is because the tool rewrites the Teams Meeting invitation URLs for external meetings. Whitelisting Teams should get the job done.įurthermore, if you’re using an email security gateway, you may experience the same issue. Mimecast URL Threat Protection and other similar tools re-write the Teams URL.
If you’re using Mimecast URL Threat Protection, add as an exception.
Install the updates, restart Teams, restart your computer. Click on your profile picture and click on Check for updates. Certain features may not work properly on outdated Teams versions. If there’s a new Teams desktop client version available, install it and check if this quick solution did the trick. It seems that users who booked the meeting in Outlook experienced meeting connection problems more frequently. It appears that Outlook and Teams sometimes fail to sync all the information from the user profile. Some users suggested that booking the meeting directly in Teams should prevent such issues. If this only a local glitch, you should be able to log in and join the meeting on another app or device. Alternatively, you can join up the meeting on your phone and then transfer the call to your desktop. 
Use the Teams mobile app if you already installed it on your phone. Try to access Teams in private or incognito mode. If this issue affects the desktop client, check if you can join the meeting using the Microsoft Teams web app.
\\%appdata%\Microsoft\teams\Local Storage. \\%appdata%\Microsoft\teams\blob_storage. \\%appdata%\Microsoft\teams\application cache\cache. If the issue persists, continue clearing the following cache folders:. Check if you can join the meeting after you do that. Open the Cache folder and delete all the files. Type %appdata%\Microsoft\Teams in the Windows Search bar. If the desktop client got stuck, try clearing the cache. If signing out of your account and logging back in did not solve the problem, pursue further troubleshooting steps. This should fix any network connection issues. What To Do if You’re Unable to Join Teams Meetings ‘ Sorry, we couldn’t connect you‘ Microsoft Teams error. Microsoft Teams Join button not working. You can use this guide to troubleshoot the following issues:
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